Upland, CA Inspector Recovers $250,000 in Business License Fees in 1st Year Back

It’s easy to feel like you’re falling behind when you work in small city Code Enforcement. Especially, when you have to proactively enforce new programs with outdated tools.

Code Enforcement is often misunderstood. Residents see officers as “pickup trucks driving down alleys handing out tickets.” In 2020, the City of Sedalia, Missouri (pop. 22,000) decided to do something about it.

The City of Florence, Kentucky (pop. 32,000) suspected that the 20-year-old software officers used for code enforcement was smothering productivity. Here’s how they increased case capacity by 52%.