Police Chiefs are tasked with managing high risk public safety issues with flawless execution. Managing police officers, safety, regulations, training and everything that comes with running a department can seem like an impossible task on its own. 

Many Police Chiefs also have code enforcement departments reporting to them as well. Law enforcement software, like CAD, is commonly used by municipalities to track and manage cases, investigations and legal documentation. It can be difficult to track and manage Code Enforcement cases with law enforcement software because it's inherently a different workflow. 

But, that leaves the question of how to gain visibility and run code enforcement efficiently, without sacrificing time spent on emergency cases. Below we address features in Comcate’s Code Enforcement software that allow officers to work self sufficiently  but still allow for oversight and reporting by leadership.

Features Police Chiefs Need in Code Enforcement Software

Agencies that rely entirely on paper records often encounter problems including wasted time and money, security issues and poor collaboration. Converting to digital enables agencies to become more eco-friendly and develop a secure and centralized platform for storing, accessing and sharing data.

Here is a look at some of the common features we recommend and come included with Comcate’s Code Enforcement Software:

Case Management (AKA Service Order Management)

Case management software is often used by code enforcement departments to analyze cases and deliver end-to-end resolution management. With software like Comcate, code enforcement managers are equipped with the features and functionalities needed to record incidents, compile case data, upload documents, issue violations and notices, and analyze related cases.

Police Chiefs can use case management software for their code enforcement departments for a wide range of purposes. It can help officiers manage more code enforcement cases while using the same number of resources, collaborate better with multiple parties (including citizens!)  and organize reports, evidence and events – all from their mobile devices while they are in the field. The software can even be used to help officers prepare for trial.

Issue Citation

Software like Comcate is designed to automate the citation process, which reduces errors and increases efficiency. Officers can issue citations quickly through any mobile device, allowing them to  spend less time outside a residential or commercial property where they may be in harm’s way.

Administratively, citation software helps significantly reduce processing time. Previously, it could take days or even weeks for information from a handwritten ticket to reach the courts and be entered into the system. Citation software ensures that the information is electronically sent through the system in just a matter of seconds.

Centralized Database

Database features are often used to record and track incidents that may be useful for past, present or future investigations. Centralized storage of cases allows you to auto populate property and contact data into cases. This allows you to fill out cases faster, but it also attaches all past case data to that contact or property. You will be able to see past offenders, violations issued, compliant status, associated fees and more. 

Reporting

Detailed reports on opened cases, closed cases, case type, violations issued, outstanding fees and more can be used by Police Chiefs to manage the code enforcement department. This can be especially useful if your code enforcement officers are working out of another city building. You can remotely run reports to have clear visibility into code cases without having to look through paper reports or traveling to another office.  

Inquire About Comcate’s Software Tailored for Police Chiefs Today 

As a Police Chief who is tasked with the Code Enforcement department on top of normal duties, time, visibility and efficiency is key. Dedicated Code Enforcement software can deliver in the field case management, automation and workflows for your officers and departmental transparency for leadership. Software solutions, such as Comcate, help officers stay on top of code enforcement investigations by providing an array of innovative features and functionalities.

To learn more about our dedicated Code Enforcement software, contact the experts at Comcate today.

Schedule a Meeting with Comcate Today!

Learn how Comcate can help make government delivery simple, and offer a modern digital experience to help you increase transparency, efficiency, and performance across your departments. If you have any questions about implementing our software, please fill out the form below or call us directly at (415) 632-1248.

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