Comcate eFeedback Manager Chosen by City of South Pasadena, CA

CRM Software to be Implemented to Improve Customer Service

The Situation: 

Incorporated in 1888, the city of South Pasadena considers itself a full-service city, maintaining its own departments, recreation programs and library.  In accordance with its full-service goals, city management decided to implement CRM software to improve staff responsiveness and customer service. 

The Solution: 

Comcate eFeedback Manager software empowers city staff with automatic case management and advanced reporting capabilities and provides citizens with efficient 24x7 access to government.  Comcate is the leader in providing CRM software to public agencies, with more public agency implementations than any other vendor. 

Summary: 

For more information regarding Comcate eFeedback Manager software, please email info@comcate.com .