Administration Automation and Reporting Greatly Increases Effectiveness
Jan 27,2009
The Challenge: The small village of Lincoln Heights, OH has a part-time code enforcement officer covering 8 square miles of land that contains 1700 buildings and 400 vacant lots. Each code violation case took this officer over two hours of administration to manage and resolve. The Solution: Lincoln Heights’ officer is modernizing the process with a laptop in his car and mobile case management software from Comcate, the industry leader in web CRM software for public agencies. Comcate’s hosted software model saves money for the city with easy-to-use software accessed over the web, empowering officers with the ability to do administration and sophisticated case reporting while in the field. Summary: Lincoln Heights’ officer will be significantly more effective, noting for example that he can now instantaneously generate a report that previously took him a week to create. For more information on Comcate Code Enforcement software, please email info@comcate.com .
|
