New Software Increases Efficiency, Standardization and Thoroughness of Inspections and Case Management
Apr 22,2008
April 22, 2008, (San Francisco, CA) Comcate, Inc., the leading provider of customer relationship software for public agencies, today announced the introduction of two new products: Building and Safety Manager, designed for building, safety and fire inspections; and Animal Control Manager, designed for the needs of animal control.
This new software empowers users with tools to conduct thorough and standardized inspections, manage violations and cases consistently and efficiently, and improves decision making with data giving insight into violation trends and inspection issues. Digital photos and supporting documentation may be attached to cases and GIS mapping software integration is available.
Comcate designs easy to use, mobile and affordable software to increase the efficiency of public agencies. Inspectors, officers and managers become more efficient and effective with access to live case and code data in the field, the ability to generate violation notices and schedule follow-up visits in the field, and generate standard and custom activity and case reports.
Comcate’s industry leading eFeedback Manager customer relationship management software is used by more cities and counties than any other to provide better customer service and efficiently manage citizen cases and communications. Comcate Code Enforcement Manager increases efficiency and the amount of time officers can spend in the field.
"Comcate's new products show Comcate's continued dedication to providing easy to use, mobile and affordable software to increase the efficiency and service of public agencies," said Comcate President David W. Richmond.
Comcate has over 150 agreements signed and 5000 users nation-wide. The city of Pomona, CA and the Village of Brooklyn, MI are Comcate Building and Safety Manager clients. The city of Rancho Cordova, CA is a Comcate Animal Control Manager client.
For more information on Comcate or Comcate software, please email info@comcate.com or visit www.comcate.com .
